Question 1

What is a Digital Game Experience?

Accepted Answer

A Digital Game Experience is a game played online, primarily with a laptop or desktop computer where the player is presented with a narrative game scenario.  The player must try to problem solve using anything at their disposal including general knowledge, the internet or basic puzzle skills to solve the game objective.     Each game has its own set of narrative objectives and challenges.

Question 2

What do I need to play?

Accepted Answer

The game is best played with the following: 
- A laptop or desktop computer.  The game does NOT work on mobile currently. - Earphones or ability to hear sounds. - Notepad or something to take notes with. - Best played with up to 6 friends but can be played alone.  - 2-4 hours to complete.

Question 3

Do I have to play all at once?

Accepted Answer

No.  However, you may bookmark the link of the page where you decide to take a break.  The game state does not save so we advise you to keep notes of any passwords or access keys you may need.

Question 4

Is it replayable?

Accepted Answer

Our experiences are designed to be a one-time theatrical game adventure so replay is not encouraged.  Access code expires 90 days after redemption.

Question 5

How do I get hints?

Accepted Answer

You can access the hints for Hackcess by clicking the following link...   https://www.caravanofwonders.com/hackcess-hints

Question 6

How to I save my progress?

Accepted Answer

The game doesn't save your progress so we recommend noting any codes and passwords. You can always pick up where you left off by visiting the website's url.